August 20th, 2026
For Providers
Calendar: responsive 15-min slot sizing, clearer day/week views, and hover tooltips with appointment details
"Ready for Provider" appointments now show a Join button with split-menu for hub vs. dashboard options
Added live elapsed-time timer for active visits; turns red when a visit runs over
For Admins
Renamed "Event Name" → "Visit" and "Event Type" → "Visit Type"
Providers now show external ID (when available) and specialization in dropdowns; search by name, email, external ID, or specialty
Visit Type dropdown now shows descriptions alongside type names
For Medical Assistants
Redesigned dashboard to land on a full-width calendar (mirrors the provider view)
Calendar changes:
View upcoming appointments, inspect details without starting, filter by status or Org/Location/Room
Added Today's Visits, Checked In, and Completed stat cards
In-visit changes:
Status bar improvements: live timer, next-appointment countdown, waiting-patient badge, upcoming queue dropdown, and "End Visit" button updated to red
"Calendar" button returns to landing view; auto-advances to the next appointment after a visit ends
Other changes: Improved video bitrate ceiling, allowing for better video feed during calls
July 28th, 2026
New Features
Provider calendar view — providers can now view and manage their schedule and availability directly from a calendar view.
Granular admin access controls — admins can now assign access by Organization → Location → Room for finer-grained permissions.
Per-provider volume control — added to Provider Hub, so providers can adjust call volume to their preference.
Improvements
Refreshed CareWall design — a cleaner, more polished look across the CareWall when Provider joins from a laptop
Fixes
More reliable screen sharing — fixed an issue where a shared screen could occasionally go black.
Improved reconnection handling — the CareWall reconnects more smoothly, reducing dropped sessions.
Reduced audio overlap — the Medical Assistant dashboard now mutes call audio automatically when appropriate, preventing overlapping sound.
July 21st, 2026
New
Improved
Fixed
New Features
Providers can now join appointments from a laptop, not just the Provider Hub, by selecting “Join on Dashboard” under the drop down. The video is optimized for display on the CareWall and supports multiple attendees on the call, such as another provider or a family member.
Admins can now assign multiple providers to a patient and designate which one is primary.
Improvements
Appointment details now show who created or last updated the appointment, right in the popover.
Fixes
Fixed an issue where signing out didn't fully end your Microsoft SSO session.
July 10th, 2026
This update focuses on smoother navigation and fewer interruptions during patient sessions.
You can now capture images using the physical button on the Firefly device
Provider Hub
Added a session timer to track session length
Reorganized navigation into tabs (Vitals, Devices, Controls) for easier switching
Patient Information no longer overlaps with the camera view
Bug Fix
Fixed an issue where providers were unable to be removed from an appointment
July 3rd, 2026
The Mindray BeneVision N1 patient monitor is now supported to use with patients.
Stream live vitals from the N1 directly into a session, including Sp02, blood pressure, respiration, and temperature
Generate an ECG reading from the N1, delivered as a PDF within about 10 seconds
N1 data appears in the Vitals tab
June 30th, 2026
When scheduling an appointment, you'll now see a warning if multiple providers are selected, helping prevent accidental double-booking.
June 18th, 2026
MA Dashboard now gets a tabbed view for the vitals, stethoscope, firefly, and room controls which should contribute to a cleaner user experience
May 29th, 2026
We've streamlined how a medical assistant hands a patient off to the provider. The separate Ready for Provider and Extend to CareWall steps are now combined into a single Mark Ready for Provider button — one click notifies the provider and starts the visit from the care-team (MA Dashboard) side. Fewer clicks and a simpler, more intuitive way to start the visit.
May 26th, 2026
A new Pause Button has been implemented on the provider's dashboard so that the provider can step away from the video call if she/he needs to take an outside call or step away for a few minutes. The Pause Button will not end the appointment, but instead, put a temporary screen for the patient letting them know you have stepped away for a brief moment. At the same time, the video and audio will be paused/muted respectively.
May 13th, 2026
Improved
Admin Dashboard's Calendar now shows a 24 hour time period from 12am midnight to 11:59pm. So, you can schedule an appointment outside normal business hours.